Translation from Russian into English (Google translator)

Hello MicroGuy! I have on my account cryptsy.com exchanges remained coins GLOBALCOIN. I could not get them out. The wallet did not work on the stock exchange. Approximate number of coins 3150000 - 3550000.
Tell me please, what do I have to do to get the coins back? I have a password from the stock exchange, there QR COD(Google Authenticator) , there is a post on which the account is registered, there are questions and answers to them (to confirm that this is my account). Do I need to write you this information here? Or something else to do? Help me please.
Forgive me through the translator.